Terms and conditions

Terms of use
The company Vemamedia Ltd., owner Vesna Sviben – conditions of purchase on the Internet trade www.crofog.com
Terms and conditions governing the ordering, payment, delivery and return / complaint of the goods that is offered on our website. Seller goods the company Vemamedia Ltd., vl. Vesna Sviben. Customer is every visitor’s internet shop which selects at least one product, put it in a virtual shopping cart and complete electronic process orders to be sent to the Seller. The customer may or may not be registered on www.crofog.com to make the purchase. The registration process requires the entry of personal data, such as e-mail, home address and password. All prices stated are in EUR and does not include VAT, because the company Vemamedia not in the VAT system.

  1. Orders
    Merchandise is available for orders 24 hours a day for 7 days a week. When choosing items, the customer sends an electronic request vendor who undertakes to deliver the selected goods. From the customer during the order requires input home address, contact phone numbers, and other information relevant to the delivery. If the item is not available at the time of the order, the customer will be notified. Goods are sent to the customer on weekdays 8:00 to 15:00 pm, and the duration of delivery depends on the courier service. Goods ordered on Saturdays and Sundays is sent to the next working day.
  2. Payment
    PayPal account

If you have a PayPal account associated with a certified and valid credit or debit card, it is sufficient to log in with the help of e-mail addresses and passwords.
Payment is via PayPal security protected site, which means that the data you use when paying for are not available company Vemamedia d.o.o., but only PayPal.

  1. Confirmation of the order
    Upon receipt of an order from the buyer, the seller checks the order and sends the customer a notification that the order has been received. After determining the availability of ordered items.
  2. Delivery and shipping cost
    The goods are delivered to the purchaser within eight (8) business days of confirmation of availability. The merchandise is handed over to delivery on weekdays 08:00 to 15:00 hours.

The amount of delivery depends where zones of countries in which to deliver.

  1. Return of goods and replacement
    The right to a refund to all customers Vemamedia Internet shops. The right to receive a refund if the device you receive damaged or defective and should be sent to the e-mail crofog@vemamedia.hr request for the return of the device. In case of receiving defective unit delivery costs borne by the Seller. The refund is possible within 14 days of receiving the shipment. If you want to restore the correct device, you can return it within 7 days of receipt of the shipment. In this case the device should not be used and delivery costs borne by the buyer.
  2. Complaints
    The buyer has the right to complain within the legal deadline. Complaints are received exclusively by mail crofog@vemamedia.hr, where the e-mail address to be entered, COMPLAINTS TO ORDER “Order Number”. The product will be sent to our address, and if the company Vemamedia Ltd. determines that it is a valid complaint, and that complaint meets the requirements under the Law on Obligations and Consumer Protection Act, we commit ourselves, within 15 days of receipt of the complaint sent to the Buyer a new product or a refund.
    7th Personal data and privacy
    Internet commerce Buyer collects certain personal information, including your name, home address, phone number, e-mail addresses, and other information relevant to the process of orders. Personal data are not publicly available, and are used only for the purposes of the proper functioning of the Internet trade. The company Vemamedia Ltd. undertakes to keep your personal information will not be distributed, sold, published or sub-contracted to a third party.
    8th Communication
    Communication on Internet commerce takes place electronically, which all notices, statements and other content delivered through these have a satisfactory legal framework as that communication takes place in writing.
    The company Vemamedia Ltd. reserves the right to modify and update the terms of use. Customers will be informed of changes to the internet store Vemamedia Ltd.

Privacy Policy
Protecting User Privacy applies to the way the company Vemamedia Ltd. treats personal information that users share when using the Internet trade. Personal data are all data that are necessary for the exercise of purchase: name, e-mail address, street address, phone number, and all other data from the buyer may request for the purpose of delivery of the product. All data that users voluntarily share with the company Vemamedia Ltd. are not publicly available and are used only to execute orders. Your personal information is kept confidential and will not disclose, share, distribute, or use in any other way that would jeopardize the privacy of the customer.

The right to return goods
The right to a refund to all customers Vemamedia Internet shops. The right to receive a refund if the device you receive damaged or defective and should be sent to the e-mail crofog@vemamedia.hr request for the return of the device. In case of receiving defective unit delivery costs borne by the Seller. The refund is possible within 14 days of receiving the shipment. If you want to restore the correct device, you can return it within 7 days of receipt of the shipment. In this case the device should not be used and delivery costs borne by the buyer.

Payment
PayPal account

If you have a PayPal account associated with a certified and valid credit or debit card, it is sufficient to log in with the help of e-mail addresses and passwords.
Payment is via PayPal security protected site, which means that the data you use when paying for are not available company Vemamedia d.o.o., but only PayPal.
Complaint
The buyer has the right to complain within the legal deadline. Complaints are received exclusively by mail crofog@vemamedia.hr, where the mail address to be entered, COMPLAINTS TO ORDER “Order Number”. The product will be sent to our address, and if the company Vemamedia Ltd. determines that it is a valid complaint, and that complaint meets the requirements under the Law on Obligations and Consumer Protection Act, we commit ourselves, within 15 days of receipt of the complaint sent to the Buyer a new product or a refund.